Support


Welcome

Our support and helpdesk are ready to help you solve your technical issues when they arise. You are also able to contact us online and use our self service Control Panels.

If you want to contact our helpdesk and submit a support ticket, please click [ HERE ]

Online Helpdesk and Support Chat is open for questions whenever it is lit up green at the left hand of your browser.

We usually answer our customers faster via online chat than by phone, so give it a try before calling us.

Customer Order Provisioning System (Blesta)


Our OpenXchange OX App Suite, OX Dovecot Pro Mail, Webshop, ASP/PHP and CMS Website Hosting, Domains and Domain Link (DNS) services are available via our Blesta Customer Order Provisioning System.

Blesta login
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Control Panel (Odin aka. Parallels)


Our shared hosting solution Microsoft Exchange including Domain and DNS administration is managed via our Odin (aka. Parallels) control panel solution.

Access our Odin Control Panel and Knowledgebase by clicking on the relevant service below.

Control Panel
FAQ Knowledgebase
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24/7 Operational Status and Monitoring System


We offer all of our customers to follow and access our 24/7 Operational Status information, besides logging in to our 24/7 Monitoring System, by using the links below.

We use Zabbix as our 24/7 Monitoring solution system, which is placed in multiple datacenters in Denmark. This enables us to monitor our technical solutions from inside and outside of our firewall perimiter areas, giving us a clear indication of where a possible failure is present.

We offer all dedicated customer solutions an option of access to our Zabbix monitoring system for their specific technical equipment. Please contact us for more information HERE or login below.

24/7 Operational Status
24/7 Monitoring System
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OpenXchange OX App Suite and Dovecot Pro Mail

Those of our customers who are using our OpenXchange OX AppSuite and Dovecot Pro Mail solutions, are able to login make use of the links below.


OX App Suite        OX Dovecot Pro        

Legacy POP3/IMAP, Microsoft Exchange and Sharepoint login

Those of our customers who have purchased access to our legacy POP3 or IMAP e-mail, Microsoft Hosted Exchange and Sharepoint, are able to access an online version of their application by clicking below.


               

Contact information

You are also welcome to contact us at +45 70 23 00 45 for more information within our normal opening and office hours, or by sending us a message using our online contact form below.

Click here to send us a message now!

Nyheder


Kontakt os

CloudNordic ApS


Herstedvang 8
DK-2620 Albertslund
Denmark

Tel. +45 - 70 23 00 45
Email: info@cloudnordic.com