About Us

CertificationsBusiness PartnersOwners and management teamMission, Vision and Values

Certifications

We work hard to be certified in the things that matter most to our partners and customers, including to ensure that we are in line with the latest developments in IT security and IT Service Management in IT hosting industry.

Here is a sample of our certifications and the principles we follow.


We are very proud that we have obtained an ISAE 3402 ISMS certification in 2018, as a first step towards our dream of being ISO 27001 ISMS certified.

An ISAE 3402 ISMS certification is the European equivilant of the North American SSAE16 ISMS certification.

We daily follow and use hand have implemented all the principles of ISO 27001 Information Security Management System (ISMS) within IT security. Implementing and maintaining an ISMS system is a major task and never ending project, which we all take part in every single day.


We believe in and operate with ITIL certified people!

We combine our work with ISO 27001 ISMS with the principles built on the Information Technology Infrastructure Library (ITIL), which assists us to follow the principles in the best possible relation. The processes and plans we live in our daily work.


PRINCE2 is a great project management method!

For larger projects, it often pays to make use of PRINCE2 project model. Our technical staff all recognizes and work well with our PRINCE2 certified project managers during all technical implementations.


Lean Six Sigma is one of the world’s most utilized project management courses and models.

Our skilled project managers combine the excellent PRINCE2 project model and make use of Six Sigma metholody for most technical projects, where agile implementation is needed.

Several of our employees are Six Sigma certified, including certifications at Six Sigma Green (SSGB) and Black Belt Pro (SSBBP) level.


A great part of our technical platforms and infrastructure for the delivery of Cloud and virtualization of servers is based on VM Ware, who has provided us with a professional, scalable and robust Cloud platform.

We are fully committed partner of VMware, and use their Virtualization and Cloud technology as our primary technical platform.


We are a super excited and proud partner of OpenXchange!

We provision and deliver their amazing OX AppSuite and Dovecot Pro Mail services through our self service customer portal. >

Their online office solution and mobile apps for drive and mail enables us to deliver Cloud Support Services from our GDPR secured locations in Denmark


We are a certified Microsoft Service Provider License Agreement (SPLA) Partner and offer rent of Microsoft licenses on-premise and dedicated server solutions in our various datacenter locations, where ever we manage and service your servers.


We are certified R1 Soft Backup Manager license partner and can offer rental of Continuum’s exciting backup platform on premise at Jer or on servers leased from us.

Business Partners

We are very grateful and happy about all of our business partners, who enable us to be open for business and offer excellent and state of the art technical Cloud and Enterprise Hosting solutions online.

Here is a overview of our most important business partners.


We are super excited and proud to work together with OpenXchange and deliver their amazing OX AppSuite and Dovecot Pro Mail services. Their online office solution and mobile apps for drive and mail enables us to deliver Cloud Support Services from our GDPR secured locations in Denmark


A great part of our technical platforms and infrastructure for the delivery of Cloud and virtualization of servers is based on VM Ware, who has provided us with a professional, scalable and robust Cloud platform. We are fully committed to VMware as our primary Virtualization and Cloud platform


Our long-standing relationship with Microsoft allows us to offer their licenses on a rental basis via our Service Provider License Agreement (SPLA) Agreement and provide hosting on their excellent Microsoft Exchange hosting on their Hyper-V virtualization platform from our datacenter locations in Denmark


For backup of our Open Source and Windows platforms, we use Veeam as our primary Backup solution, as it is designed to Disaster Recovery System (DRS) solutions within the hosting industry as the solution offers a myriad of various backup and restore options


For backup of our Open Source and Windows platforms, we also use Continuum’s R1 Soft Server Backup Manager solution that is designed to Disaster Recovery System (DRS) solutions within the hosting industry as the solution offers a myriad of various backup and restore options

Owners and management team

 

Rickie K Helmer
CEO, Partner


Based on his Professional Services studies from Harvard Business School (HBS) and as a certified ISO/IEC 27001 Information Security Management System (ISMS) Lead Auditor in IT security audits, Rickie ensures that we both “live and breathe” our IT processes, procedures, policies and plans on a daily basis.

As former founder and owner of a very successful company in the hosting industry, which was the first Cloud Service Provider company in Denmark to achieve Microsoft Partner of the Year Award in Hosting, his great insight into all areas of good quality and customer service within Enterprise Hosting, leaves us at the head of the game.

Personally he is a passionate golfer, who likes to play “a great game of golf” all over the world in most types of conditions, as he is used to the ever changing weather of Scandinavia.

Kasper Tikjøb
CTO, Partner


Based on the formation, operation and as a former co-owner of the hosting companies Azero and SN Hosting, Kasper is an extremely knowledgeable and technically sound manager, who knows all the challenges you face each day in the hosting industry.

He takes great interest in most technical details and doesn’t mind spending time deep diving into difficult technical issues and matters, from where he always seems to come up with a better solution than most other likewise technical minded people.

Kasper is a passionate entrepreneur and a active athlete in football (soccer) club of FC Skanderborg, where he as their chairman has “raised the bar” and achieved that the club was chosen by the Danish DBU association as the “Width club of the year in Denmark 2013/2014” and ditto won the esteemed “Grassroots Award 2014” by UEFA.

Mission, Vision and Values

Mission

Our purpose and therefore our mission of our company is to be a healthy alternative to other hosting companies in Denmark with focus on quality and delivery guarantee commensurate with the agreements we enter into our work.

Vision

Our vision for our company assign our objectives and overall goals for the future.

Vision; For continuous improvement of our services and skills, this will bring us:

  • the opportunity to be a quality supplier of Enterprise Hosting Services both at home and abroad
  • financially sound, with well-being promotes quality in their daily work

Values ​​

Our values ​​are important to our well-being and identifies who we are.

Values ​​are not something you buy for, but individually feel.

It is therefore important to us that our employees reflect itself in these values ​​and understand that they are helping to ensure and influence these.

In addition, our core values ​​reflect our respect for Corporate Social Responsibility (CSR) based on ISO 26000 principles, so that outsiders can show the world our empathy and respect for operate in every way a healthy company.

values; Being open and honest, where conscience drives us forward to better our values ​​in everyday life.

Nyheder


Kontakt os

CloudNordic ApS


Herstedvang 8
DK-2620 Albertslund
Denmark

Tel. +45 - 70 23 00 45
Email: info@cloudnordic.com